Create an event with a template
If you create events that are similar from one another, we can set up 'Event Templates' for you; simply call or email us with your request. These will help you create events very quickly.
Event templates work with both general admission and allocated seating events. By simply selecting an Event Template during event creation, the Plans and Tickets will be automatically created for you in seconds - regardless of the complexity of your Plans and/or number of Tickets.
If you already have one or more Event Template set up, go to the Events page by clicking on [Events]:
Click on [Create An Event] in the middle of the page:
1. Listing and Template
There, enter all the information you require about the event. You can also select the Event Template you need. Depending on what we will have set up for you, you will have one or more templates available.
Selecting an Event Template is only available when you create a new event i.e. before you have saved it for the first time.
Once you have selected your Event Template, click [Save]:
2. Plans and Tickets
If you need to make amendments (for example: change the number of tickets for sale, change a ticket price or add a new ticket), click on [Template for New Performances] situated in the header of the Performances table and make your required amendments.
3. Dates and Times
When your template is ready, you simply need to add one (or more) performance by clicking on the New Performance button:
This will open the date and time selector:
Enter the date and time and click Add.
Further assistance is available in this Knowledge Base. The following will be particularly helpful:
Related Articles
Create an event from scratch
To create a general admission event from scratch, go to the Events page by clicking on [Events]: Click on [Create An Event] in the middle of the page: 1. Listing There, enter all the information you require about the event and click [Save]: 2. Plan ...Change when an event sales start and stop
Events are listed online with tickets available for sale when they are published and the customer access is enabled for the performance(s). Events are listed online until the performance starts. Start and stop sales manually You can set manually when ...Manage social distancing automatically on seating plans
The challenge with social distanced seated events is to ensure that each group of customers are separated by a safe distance whilst ensuring you do not leave empty seats unnecessarily. You can use the social distancing tool on any new or existing ...Delete or un-publish an event
When you do not need an event, you might want to delete it, but that is not possible. We need to be able to maintain the integrity of the data of current and past orders which means that event deletion is not possible. As a simple alternative to ...Add or change an event image
You can add or change the image displayed for a particular event. It appears on the front and More Details pages of your box office. Go to the Events page by clicking on [Events]: Select your chosen event by clicking on its name (in the events list ...