Change a performance date or time

Change a performance date or time

When you need to change the date or the time of a performance, you actually have to create a new performance and remove (Admin and Customer) access to the old one. This ensures that you do not lose track of customers who have already bought tickets for the original performance date.

Once you have created the new performance, you can change the orders of the customers affected by the performance date or time change.


Further assistance is available in this Knowledge Base. The following will be particularly helpful:

Note: If you do not have any order for the original performance, you can ask us to delete it.

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